Terms of Use
Last updated: October 25, 2024
Please read these terms carefully before using our services. These terms establish the rules for using Resumine.
Introduction
Welcome to Resumine, a product of Notoris Technologies Limited ("Company", "we", "our", "us"), a company registered in the United Kingdom with company number 16729024. These Terms of Use ("Terms", "Terms of Use", "Agreement") govern your use of our website located at resumineapp.com and our AI-powered job search automation services (together or individually "Service").
Our Privacy Policy also governs your use of our Service and explains how we collect, safeguard and disclose information that results from your use of our web pages. Please read it here.
Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) Agreements, then you may not use the Service. These Terms apply to all visitors, users and others who wish to access or use the Service.
Communications
By using our Service, you agree to receive transactional emails regarding your account, security updates, and Service-related announcements necessary for providing the Service.
Marketing Communications: We will only send you marketing or promotional materials if you have provided explicit consent to receive such communications. You may withdraw consent at any time by following the unsubscribe link in any email or by contacting us at hello@resumineapp.com.
Subscription Terms and Payments
Pricing: Current pricing for paid plans is available on our website. We reserve the right to modify pricing with 30 days' notice to existing subscribers.
Billing: Subscriptions are billed in advance on a monthly or annual basis and will automatically renew unless cancelled. You authorize us to charge your payment method for each billing cycle.
Free Trials: If you sign up for a free trial, you will not be charged until the trial period ends. You may cancel before the trial ends to avoid charges. We will notify you at least 3 days before the trial ends.
Cancellation: You may cancel your subscription at any time from your account settings. Cancellations take effect at the end of the current billing period. You will retain access to paid features until that time.
Refunds: We offer a 14-day money-back guarantee for first-time subscribers. After 14 days, payments are non-refundable except as required by law. To request a refund, contact hello@resumineapp.com.
Failed Payments: If payment fails, we will attempt to charge your payment method again. Your subscription may be suspended until payment is received.
Payment Processing: We use Stripe, a third-party payment processor, to handle all payment transactions. We do not store your full credit card information on our servers. By submitting your payment information, you grant us the right to provide the information to Stripe subject to our Privacy Policy and Stripe's terms of service.
You represent and warrant that: (i) you have the legal right to use any payment method(s) in connection with any Purchase; and that (ii) the information you supply to us is true, correct and complete.
Intellectual Property
The Service and its original content (excluding Content provided by users), features and functionality are and will remain the exclusive property of Resumine and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Resumine.
User Content
Our Service allows you to post, link, store, share and otherwise make available certain information, text, graphics, videos, or other material ("Content"). You are responsible for the Content that you post on or through the Service, including its legality, reliability, and appropriateness.
By posting Content on or through the Service, You represent and warrant that: (i) the Content is yours (you own it) and/or you have the right to use it and the right to grant us the rights and license as provided in these Terms, and (ii) that the posting of your Content on or through the Service does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person or entity.
License Grant to Resumine: By posting Content, you grant Resumine a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Content in connection with providing and improving the Service, including for the purpose of improving our AI models using anonymized, aggregated data. This license continues even after you stop using our Service for Content that has been shared with others or for anonymized data used in our AI systems.
You may delete your Content at any time, but we may retain and continue to use anonymized, non-identifiable versions of such Content for Service improvement purposes.
Copyright Infringement and DMCA Compliance
We respect intellectual property rights. If you believe that content on our Service infringes your copyright, please provide our designated Copyright Agent with the following information:
- A physical or electronic signature of the copyright owner or authorized representative
- Identification of the copyrighted work claimed to be infringed
- Identification of the infringing material and its location on our Service
- Your contact information (address, telephone number, and email)
- A statement of good faith belief that the use is not authorized by the copyright owner
- A statement that the notification is accurate, made under penalty of perjury
Designated Copyright Agent:
Email: copyright@resumineapp.com
Address: Notoris Technologies Limited, Silverstream House, 45 Fitzroy Street, Fitzrovia, London W1T 6EB
We will terminate accounts of repeat infringers in appropriate circumstances.
Accounts
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current at all times. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
Termination
We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever and without limitation, including but not limited to a breach of the Terms.
If you wish to terminate your account, you may simply discontinue using the Service. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity and limitations of liability.
Data Upon Termination: Upon account termination, you will have 30 days to download your data. After 30 days, we will delete or anonymize your personal data in accordance with our Privacy Policy, except as required for legal compliance.
Effect of Company Termination: If we discontinue the Service entirely, we will provide 60 days' notice where reasonably possible and will offer pro-rata refunds for prepaid subscription periods.
AI Services and Disclaimers
Our Service utilizes artificial intelligence (AI) and machine learning technologies to provide job search automation, resume optimization, and related features. By using our Service, you acknowledge and agree that:
- AI-generated content and recommendations are not guaranteed to be accurate, complete, or suitable for your specific circumstances
- We do not guarantee employment outcomes, interview success, or job application acceptance rates
- AI models may have limitations, biases, or errors that could affect the quality of generated content
- You are responsible for reviewing and verifying all AI-generated content before use
- We may use third-party AI services (including but not limited to OpenAI) that have their own terms and limitations
EXPLICIT EMPLOYMENT OUTCOME DISCLAIMER: THE SERVICE, INCLUDING THE "FLOW" AUTOMATED JOB APPLICATION FEATURE, DOES NOT GUARANTEE ANY EMPLOYMENT OUTCOMES. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING:
- The likelihood of securing interviews or job offers
- The appropriateness of any AI-generated content for your specific situation
- Employer reactions to automated applications or AI-generated materials
- The accuracy of job matching algorithms or career advice
- Compliance of AI-generated content with specific employer requirements
YOU ACKNOWLEDGE THAT SOME EMPLOYERS MAY VIEW AUTOMATED APPLICATIONS NEGATIVELY AND THAT USE OF OUR SERVICE MAY AFFECT YOUR EMPLOYMENT PROSPECTS. You assume all risk associated with the use of AI-generated content in your job search.
The Service is not a substitute for professional career counseling, legal advice, or personalized employment services. AI-generated content should always be reviewed, edited, and customized before use. You use AI-generated content at your own risk.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL NOTORIS TECHNOLOGIES LIMITED, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS SERVICE.
IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES (OTHER THAN AS MAY BE REQUIRED BY APPLICABLE LAW IN CASES INVOLVING PERSONAL INJURY) EXCEED THE GREATER OF: (A) THE AMOUNT YOU PAID TO USE THE SERVICE DURING THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR (B) IF YOU HAVE NOT PAID ANY FEES, THE SUM OF FIFTY POUNDS (£50).
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU.
Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE. WE DO NOT WARRANT THE ACCURACY, RELIABILITY, OR COMPLETENESS OF ANY CONTENT, INCLUDING AI-GENERATED CONTENT.
YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. ANY MATERIAL DOWNLOADED OR OBTAINED THROUGH THE SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK.
Indemnification
You agree to defend, indemnify, and hold harmless Notoris Technologies Limited, its affiliates, licensors, and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Service, including your submission of any content or your conduct in connection with the Service.
Dispute Resolution
Informal Resolution: We encourage you to contact us first to resolve any disputes informally at legal@resumineapp.com.
Arbitration: For disputes that cannot be resolved informally, you and we agree to resolve claims through binding arbitration administered by the Centre for Effective Dispute Resolution (CEDR) in accordance with the CEDR Model Arbitration Procedure. The arbitration shall be conducted in London, England.
Small Claims Exception: Either party may bring an individual action in small claims court.
Consumer Rights: Nothing in this section affects your statutory rights as a consumer under UK law. UK consumer protection laws provide you with certain non-waivable rights that cannot be limited by contract.
Class Action Waiver: TO THE FULL EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY ARBITRATION OR LEGAL PROCEEDING SHALL BE LIMITED TO THE DISPUTE BETWEEN YOU AND US INDIVIDUALLY. NO ARBITRATION OR LEGAL PROCEEDING SHALL BE JOINED WITH ANY OTHER PROCEEDING OR BROUGHT ON BEHALF OF A CLASS OF PLAINTIFFS.
Opt-Out: You may opt out of this arbitration agreement by sending written notice to legal@resumineapp.com within 30 days of account creation.
Governing Law
These Terms shall be governed and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. The courts of England and Wales shall have exclusive jurisdiction over any disputes arising from these Terms.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. This provision is subject to the dispute resolution clause above.
Geographic Restrictions and Availability
The Service is controlled and operated from the United Kingdom. We make no representation that the Service is appropriate or available for use in locations outside the United Kingdom.
Access to the Service from territories where its contents are illegal is prohibited. You may not use the Service if you are located in a country subject to UK, US, or EU sanctions or export restrictions.
If you access the Service from outside the United Kingdom, you do so at your own risk and are responsible for compliance with local laws. We reserve the right to limit Service availability in any jurisdiction at our discretion.
Service Availability
We strive to provide reliable service but do not guarantee uninterrupted or error-free operation. We may suspend or discontinue the Service, in whole or in part, at any time for maintenance, updates, or other reasons.
We are not responsible for any loss or damage resulting from service interruptions, data loss, or unavailability. You are responsible for maintaining independent backups of any critical data.
Force Majeure
We shall not be liable for any failure or delay in performance under these Terms which is due to earthquake, fire, flood, or other natural disaster, act of God, labor controversy, civil disturbance, terrorism, war, cyber attacks, or other cause which is beyond our reasonable control.
Severability
If any provision of these Terms is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these Terms unenforceable or invalid as a whole. Such provision shall be deleted without affecting the remaining provisions herein.
Changes to Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service.
Contact Us
If you have any questions about these Terms, please contact us at hello@resumineapp.com.